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A guide to fixing your phone’s network issue once and for all
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IN THIS ARTICLE
1Restart your phone.
2Restart Wi-Fi.
3Update your Android software.
4Reinsert the SIM card.
5Turn Airplane Mode on and off.
6Reset network settings.
7Manually select your network.
8Change the network mode.
9Contact your carrier.
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Co-authored byDarlene Antonelli, MA
Last Updated: August 12, 2024Fact Checked
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Are you seeing a "not registered on network" error on your Android or Samsung phone? A misaligned SIM card, a network outage, incorrect settings, or old software can be causing the "not registered on network" error message. Since this may not be only a carrier-related issue, here are some troubleshooting steps you can take to fix the network issue yourself.
Quick Steps
- Restart the phone and Wi-Fi for simple solutions.
- Update your Android software and reinsert the SIM card.
- Toggle Airplane Mode to force the network to reload, and reset your network settings.
- If you can, manually select your carrier's network and the network mode.
- Contact your carrier for more help.
1
Restart your phone.
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2
Restart Wi-Fi.
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3
Update your Android software.
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4
Reinsert the SIM card.
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A misaligned SIM card won't work properly. You'll get the network message if the SIM card is inserted wrong. Dropping your Android or jostling it can unseat the SIM card too. Use a paperclip or thin tool to remove the SIM card tray so you can remove and reinsert the SIM card.
- Taking it out and putting it back in can also fix your "No SIM" error.
- Not all phones have physical SIM cards, so skip this step if you have a digital SIM card.
5
Turn Airplane Mode on and off.
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6
Reset network settings.
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7
Manually select your network.
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Software glitches sometimes choose the wrong network. To select your mobile carrier, go to Settings > Connections > Mobile networks > Network operators > Search now > Your Carrier.
- Not every phone has the ability to manually select the network. Most locked phones don't have this feature and have a greyed out toggle for "Select automatically." In this case, skip this step.
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8
Change the network mode.
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Switching to a more available network can get rid of the network message. For example, if you're visiting an area with 2G or 3G coverage but you're used to getting 5G, you'll most likely get the "not registered on network" error message until you switch your phone to use the slower networks.
- Newer phones like the S21+ may not support this customization. Instead, the switch is supposed to be automatic so your phone will use whatever network offers the strongest connection.
9
Contact your carrier.
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Sometimes you can't fix hardware issues. If you tried everything in this troubleshooting guide and still see a "not registered on network" error message, you might be experiencing something that only the carrier can handle. For example, there might be an outage in your area or the SIM card ports in your phone are damaged. But your carrier will be able to help further.[1]
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About This Article
Co-authored by:
Darlene Antonelli, MA
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities.
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Co-authors: 5
Updated: August 12, 2024
Views:170
Categories: Android | Wireless Networking
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Thanks to all authors for creating a page that has been read 170 times.